SHIPPING & RETURNS
Orders placed during business hours will be processed immediately and shipped within 1-2 business days.
Orders placed on Friday after 3pm CST and through the weekend will be processed on the following business day.
If you would like to check the status of a shipped order, please use the tracking number provided in your shipping confirmation email. If you have any questions, please contact us email@example.com
We are grateful for your business, please enjoy free shipping on all U.S. orders. No minimums.
Free international shipping is now available on all orders over $169 USD.
Return & Exchange Policy
It's simple, if you are not 100% happy with purchase, please email us at firstname.lastname@example.org within 7 days of receiving your item. We will set up a hassle free return or exchange.
Please note: To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. If you return a broken or defective item, only a partial refund can be made. Please also note that Primitiva Jewelry gift cards are non-refundable.